15
Mar 2021
Information Technology Network Engineer
Chennai, Tamil Nadu Information Technology Full TimeAbout the Role
Description of Role(s)
IT Support:
- Leverage existing, emerging, and innovative technologies to Provide IT system/network/user support for the firm’s operating centers in Pune (on-site) & Hyderabad (remotely)
- Monitor availability and reliability of IT infrastructure
- To establish and support minimum baseline hardware and software standards
- To service Hive center member’s requirement for technology service delivery
- Drive & support corporate IT initiatives
- Ensure adherence to SLA’s, licensing compliance, server uptime & escalate issues to reporting manager
General:
- To develop Service Level Agreements (SLAs) concerning IT infrastructure services to all Hive center members/users
- Enhance, improve, and streamline IT processes
- Circulate weekly/monthly reports on incidents, RCA’s, pro-active server maintenance
Qualifications:
- Bachelor’s degree in Computer Science
- Relevant certifications in IT Network/Support would be an added advantage
Experience:
- 1-2 years of experience in a similar role in flexible office spaces, or office parks
Skill Sets Expected:
- In depth knowledge of LAN, WAN, switches
- In depth knowledge of VLAN, firewall, VPN, antivirus
- Experience with installation, configuration, maintenance of Windows OS/Server
- Hands on with desktop/laptop/printer/Outlook/access control/ projector/video conferencing/VOIP Support
- Exposure to basic software setup based on the checklists
- Exposure on internet leased line circuit and networking protocol like TCP, IP, HTTP, Telnet, FTP etc.
- Exposure to backup and restoring
Compensation:
- Competitive Fixed Compensation + Annual Discretionary Performance Bonus
Role Start Timeline: Immediate
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